Shipping & Returns

Placing Your Order

The most poular method of ordering is to do it securely through the web site. Additionally you can phone or e-mail orders:

Phone 03 5472 1301 (international +61 3 5472 1301),
Fax 03 5472 1301
Email penny@whoopsadaisy.com.au

Questions

We're here to help! Give us a call or send us an e-mail; we love talking about the products, advising on sizing, or helping in any way we can — phone 03 5472 1301 (international +61 3 5472 1301) or penny@whoopsadaisy.com.au

Payment

The most popular method of payment is using your credit card through the web site (128bit SSL secure). You can also use credit card over the phone.

Opening Hours

You can order online anytime! General business hours are Monday to Friday 9am to 5pm, Saturday 9am to 1pm. Outside of business hours e-mail and phone messages are checked and responded to regularly. Victorian public holidays are observed.

Delivery

Within Australia:

Orders placed before 1pm AEST are delivered the next business day in all capital cities and most regional centres. Other areas are delivered the following day (very remote locations may take longer).

Postage is $7.50

Delivery is via Express Post

Loss or damage is very rare. When it does happen the order is replaced at our expense. All that we ask is that you keep the damaged item(s) and packaging and either mark it "return to sender" or take them to your nearest post office. For further instructions contact us.

Outside Australia:

Orders to outside Australia are sent via Australia Post Air Mail. Delivery is typically 3-7 business days.

Loss or damage is not covered unless insurance is taken. Please contact us prior to placing your order should you wish to take out insurance on your order.  All postage methods we use are trackable.

Air Mail Charges

 <500g<1.0kg<2.0kg<2kg+
New Zealand $14.90 $22.30 $30.00 $35.00
Asia / Pacific $17.20 $26.90 $38.00 $45.00
USA / Canada / Middle East $19.50 $31.50 $46.50 $55.00
Rest of the world $22.90 $38.30 $58.50 $70.00

Our Story

Hello, I'm Penny and together with my husband Pete, we're pleased to bring you the online version of our gorgeous children's store Whoops A Daisy.

Our store is full of fabulous hand-picked products. It is a wonderful place to spend time browsing the many beautiful things we have to offer. The online version of our store will give you a peek into what exactly we have to offer.

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Whoops A Daisy Blog

Keep up-to-date with new products, specials and the latest happenings in the world of Whoops a Daisy!

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Mailing List

Keep up-to-date with Whoops A Daisy. Each month a little birdie delivers our latest newsletter, with new products and specials, and maybe a special promotional code too.

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